At Checkout, delivery prices and rates will be shown after introducing your shipping address. We usually take 2 days to prepare your order after being picked up for delivery.


Due to the pandemic, we won’t be able to assure delivery times. Canadian orders are typically delivered within 3 - 5 business days. Please accept our apologies if you experience additional delivery delays due to shipping issues that are out of our hands. 
 XpressPost or Expedited Parcel are the delivery services used. Also, UPS and DHL could be used by the specific request of the customer and before we execute the order.
Worldwide orders are typically delivered within 3 - 7 business days. 




For international customers not listed in the shipping rates by country:

If your country does not appear in our shipping prices, it is because we do not ship to those destinations for security and logistics reasons. Customers whose countries are not on the list will not be able to complete the purchase process in our online store

Do not hesitate to contact us and provide information of your location and the POLOK units that may have your interest. We will check delivery options on special orders. If delivery is possible, we will inform you the delivery fees.

Custom orders are normally only supported by bank transfers.


Extra delivery fees for remote locations, customs fees, taxes, duties and tariffs depending on the country of destination should be paid by the customer.

 For Canadian orders only, HST tax is added during Checkout.

For more information related to orders please visit: